GB/T 10001.1

📋 Scope / 适用范围 ai_extracted

This standard specifies the general requirements for public toilet service management, service provision, equipment and facilities, personnel, and other aspects. This standard applies to the service management of various types of public toilets within the planned urban areas, suburban towns, development zones, science and technology parks, scenic and historic areas, and other regions under urbanization management in this city. Public toilets in other areas may refer to this standard for implementation.

📝 Foreword / 前言 ai_extracted

This standard is established to meet the public's demand for improving the living environment and quality of life, regulate the service management of public toilets, and enhance the service and management level of public toilets in Beijing. This standard is proposed and centralized managed by Beijing Municipal Commission of City Administration and Environment. This standard is drafted by: Beijing Environmental Sanitation Design Science Research Institute. Main drafters of this standard: Guan Wenmin, Liu Jing, Wu Qiwei, Tong Weidong, Wang Jianmin. This standard is formulated for the first time. DB11/T 356—2006

📚 References & Relations / 引用与关联

📖 Terms & Definitions / 术语和定义 ai_extracted

公共厕所 public toilets，restroom / public toilets

供公众大小便、并安装了相应的卫生设施的房间。 注1：本标准的“公众”主要指非固定用厕人群。 注2：设在没有家庭卫生设施的居民区，主要为住户服务，同时能兼顾为行人、流动人口服务的居民厕所属公共厕 所范畴。 注3：改写自DB11/T 190－2003 的术语3.13。

A room equipped with corresponding sanitary facilities for public urination and defecation. Note 1: In this standard, "public" primarily refers to non-fixed toilet users. Note 2: Residential toilets located in residential areas without household sanitary facilities, primarily serving residents while also accommodating pedestrians and transient populations, fall under the category of public toilets. Note 3: Adapted from term 3.13 of DB11/T 190-2003.

组织 organization / organization

提供公共厕所服务的单位和个人，其职责、权限和相互关系得到安排的一组人员及设施。 注1：本标准的“组织”主要指公共厕所服务提供者。 注2：组织可以是公有的或私有的。 注3：改写自GB/T 19000－2000 的术语和定义3.3.1。

A group of personnel and facilities arranged for the provision of public toilet services, whose responsibilities, authorities, and interrelationships are established. Note 1: In this standard, "organization" primarily refers to the provider of public toilet services. Note 2: The organization may be public or private. Note 3: Adapted from the term and definition 3.3.1 of GB/T 19000-2000.

服务管理 service management / service management

以持续满足公众需求为目标，指挥和控制组织为公众服务的活动。

The activities of directing and controlling an organization's services to the public, with the objective of continuously meeting public needs.

记录 record

阐明所取得的结果或提供所完成活动的证据的文件。 注1：记录可用于为可追溯性提供文件，并提供验证、预防措施和纠正措施的证据。 注2：通常记录不需要控制版本。 注3：引用GB/T 19000－2000，术语和定义3.7.6。

Document that states results achieved or provides evidence of activities performed. Note 1: Records can be used to provide documentation for traceability and to furnish evidence of verification, preventive actions, and corrective actions. Note 2: Records typically do not require version control. Note 3: Reference GB/T 19000-2000, term and definition 3.7.6.

保洁 cleaning / cleaning

对公共厕所环境和设备设施进行全面清洁及维护，保持公共厕所正常使用的工作。

The work of thoroughly cleaning and maintaining the environment and equipment of public restrooms to ensure their normal operation.

🔗 Related Standards / 同类标准