Home / Standards / GB/Z 43427-2023 GB/Z 43427-2023 Active Service excellence—Designing excellent service to achieve outstanding customer experiences 优质服务 设计高品质服务以实现极致顾客体验 Standard Type GBZ ICS 03.080.01 CCS A12 Status 现行 Issue Date 2023-11-27 Implementation N/A Responsible Dept 国家标准委 Drafting Unit N/A