Home / Standards / GB/Z 27907-2011 GB/Z 27907-2011 Abolished Quality management - Customer satisfaction - Guidelines for monitoring and measuring 质量管理 顾客满意 监视和测量指南 Standard Type GBZ ICS 03.120.10 CCS A00 Status 废止 Issue Date 2011-12-30 Implementation N/A Responsible Dept 国家标准委 Drafting Unit 国家标准委