Home / Standards / GB/T 42509-2023 GB/T 42509-2023 Active Quality management—Guidelines for customer experience management 质量管理 顾客体验管理指南 Standard Type GBT ICS 03.120.10 CCS A00 Status 现行 Issue Date 2023-03-17 Implementation 2023-03-17 Responsible Dept 国家标准委 Drafting Unit N/A