Home / Standards / GB/T 35780.2-2017 GB/T 35780.2-2017 Active Customer contact service—Part 2: Requirements for clients using the services of customer contact centres 顾客联络服务 第2部分：使用顾客联络中心服务的委托方要求 Standard Type GBT ICS 03.080.30 CCS A12 Status 现行 Issue Date 2017-12-29 Implementation 2018-07-01 Responsible Dept 市场监管总局 Drafting Unit N/A