Home / Standards / GB/T 32315-2015 GB/T 32315-2015 Active Basic requirements for bank industry customer service center 银行业客户服务中心基本要求 Standard Type GBT ICS 03.060 CCS A11 Status 现行 Issue Date 2015-12-28 Implementation 2016-06-01 Responsible Dept 中国人民银行 Drafting Unit N/A