Home / Standards / GB/T 24620-2009 GB/T 24620-2009 Abolished Development of service standards - Recommendations for addressing consumer issues 服务标准制定导则 考虑消费者需求 Standard Type GBT ICS 03.080.01 CCS A12 Status 废止 Issue Date 2009-11-15 Implementation 2010-01-01 Responsible Dept 国家标准委 Drafting Unit N/A