GB/T 19038-2009

Active

Guide to model and methods of customer satisfaction measurement

顾客满意测评模型和方法指南

Standard Type
GBT
ICS
03.120.10
CCS
A00
Status
现行
Issue Date
2009-09-30
Implementation
2009-12-01
Responsible Dept
国家标准委
Drafting Unit
国家标准委