GB/T 19012-2019

Active

Quality management—Customer satisfaction—Guidelines for complaints handling in organizations

质量管理 顾客满意 组织投诉处理指南

Standard Type
GBT
ICS
03.120.10
CCS
A00
Status
现行
Issue Date
2019-06-04
Implementation
2020-01-01
Responsible Dept
国家标准委
Drafting Unit
国家标准委