GB/T 19012-2008

Abolished

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

质量管理 顾客满意 组织处理投诉指南

Standard Type
GBT
ICS
03.120.10
CCS
A00
Status
废止
Issue Date
2008-05-07
Implementation
2008-12-01
Responsible Dept
国家标准委
Drafting Unit
N/A