Home / Standards / GB/T 17242-2025 GB/T 17242-2025 Active Specification for complaints handling 投诉处理规范 Standard Type GBT ICS 03.080.01 CCS A01 Status 现行 Issue Date 2025-10-05 Implementation 2026-02-01 Responsible Dept 国家标准委 Drafting Unit N/A