Home / Standards / GB/T 16868-2009 GB/T 16868-2009 Active Commodity and service quality management specification 商品经营服务质量管理规范 Standard Type GBT ICS 03.120.10 CCS A10 Status 现行 Issue Date 2009-05-06 Implementation 2009-10-01 Responsible Dept 商务部 Drafting Unit 商务部